We are committed to maintaining robust privacy protections for its users.  Our Privacy Policy is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.  

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

Personal Information:

Name, email address, phone number, mailing address, business details (if applicable) Payment information (processed securely via third-party payment processors)

Non-Personal Information:

Browser type and version, operating system, IP address and device information. Website usage data (cookies, analytics)

Mobile Information:

If you opt-in to receive SMS communications, we collect your mobile number and consent preferences.

2. How We Use Your Information

We use your information for various purposes, including:

Providing and managing our services, processing transactions and sending purchase confirmations, responding to inquiries and customer support requests sending promotional messages (if you opt-in)Improving our website and marketing efforts

Text Messaging Opt-In Data:

No mobile information will be exchanged with third parties for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be exchanged with any third parties, except for aggregators and providers of the Text Message services.

3. How We Exchange Your Information

We do not trade, or rent your Personal Information to third parties for marketing purposes. We may exchange information in the following limited cases:

With service providers who perform business functions (e.g., payment processors, customer support) in compliance with this Privacy Policy when required by law or legal processes to protect the security, rights, and property of NEO Roofing LLC and its users

All the above categories exclude text messaging originator opt-in data and consent; this information will not be exchanged with any third parties, excluding aggregators and providers of the Text Message services.

4. Your Choices and Opt-Out Rights

Marketing Communications: You can opt out of promotional emails by following the unsubscribe link in each message.Text Messages: You may opt out at any time by replying STOP to any SMS message from us. Standard messaging rates may apply.Cookies: You can adjust your browser settings to refuse cookies.

5. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over

the Internet is 100% secure.

6. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website.

8. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us directly off of our website, phone, or email.Last Updated: This Privacy Policy was last updated on Jan 1, 2025.